The Rise Osaka Kitashinchi

Location was convenient, about 8 minutes walk from metro station. We stayed in a double adjoining room for a family of 4. Room and bathroom is small and compact, it was expected. Amenities were provided at lobby, pajamas were provided. Staff don’t all speak English but they were very helpful with translation app. The hotel helped us forwarded our luggages to our hotel in Tokyo and the entire process was smooth.

I really love the ambiance of the facility, its awesome location, and the super nice staff. With how close, and I mean close, the hotel is to bars, clubs, restaurants and shopping, you literally can spend your entire vacation in and around the hotel without ever really seeing the rest of Osaka.

Overall a good hotel for short stays. The room was probably too small for 2 people with 2 medium suitaces and packpacks. We literally had to move bags around to get out of the room. No closets or drawers . The futon bed was actually quite good. The size of he toilette / bathroom was very small but this is pretty much a standard everywhere in Japan. The hotel is positioned in one of the most "trendy" districts in Osaka full of clubs and reestaurants. Maybe not the best for families with young children bt for us was ok. This is where Japanese business men bring their clients to have good food and entertainement after business meetings. Food was quite good everywhere but we had a really good experience in small meat restaurant close to the hotel. Quite expensive but the meat was prime cuts and all very good.

The staff are wonderful and a real asset to the hotel, the robot butler is very fun. The staff let me check in early, which I needed as I had travelled for 2 days to reach Japan, they are very kind and welcoming. Even if the staff don't speak English they will use a pocket translator and be very kind and so it isn't stressful at all. The room I picked was small but well equipped and had everything I needed. The location was excellent as well, being 5 minutes from the M Line subway station. I booked breakfast every day but because I am lazy I missed it most days, however on the days I did have it, it was a very good breakfast. My stay in Osaka was amazing and memorable and I hope to return for the expo next year and make The Rise my home away from home again. I planned to have dinner at the restaurant Un-Treize but didn't find time on this trip.

Liked the free amenities that were on offer in the lobby, including the free coffee! We were able to ship our luggage in advance to this hotel. Also the staff member who checked us in at reception was very nice and helpful.